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Terms of Service

Last updated: 23 July 2026

Terms of Service - Pharmacy Weight Loss Easington

Pharmacy Weight Loss Easington
GPhC Registration Number: 9012511
Last Updated: July 2026

Please read these Terms of Service carefully before using our online pharmacy weight loss clinic. By placing an order or using our services, you confirm that you accept these terms in full.

1. About Us

Pharmacy Weight Loss Easington is a GPhC-registered online pharmacy (GPhC No. 9012511) operating in Easington, UK. We provide online weight loss consultation and prescription services in accordance with UK pharmacy law and GPhC standards.

2. Eligibility

To use our services, you must:

We reserve the right to decline any order where we determine that treatment is not clinically appropriate for you. Providing false or misleading information may result in immediate termination of your account and referral to appropriate authorities.

3. Prescriptions

All prescription medications supplied by us require a valid prescription issued by one of our registered prescribers. Prescriptions are generated following review of your completed medical questionnaire and any supporting information requested.

We do not supply prescription-only medicines without prior prescriber approval. Our prescribers may request additional medical evidence or decline to prescribe where clinically appropriate. Prescriptions issued are valid for dispensing only within our pharmacy and cannot be transferred for use elsewhere unless otherwise agreed.

4. Payment

Payment is required in full at the time of placing your order. We accept major credit and debit cards and other payment methods displayed at checkout. All transactions are processed securely using encrypted payment technology.

Prices are displayed in GBP (£) and include VAT where applicable. We reserve the right to amend prices at any time. The price confirmed at checkout is the price you will pay for that order.

5. Delivery

Once your order has been reviewed and approved by our pharmacist, we aim to dispatch your medication within 1 working day. Delivery times may vary due to circumstances outside our control, including postal delays or bank holidays.

Medications are dispatched in discreet, secure packaging to the delivery address provided at checkout. You are responsible for ensuring your delivery address is accurate. We cannot be held liable for non-delivery resulting from an incorrect address supplied by you.

If you have not received your order within a reasonable time, please contact us promptly so we can investigate.

6. Cancellations and Refunds

You may cancel your order at any time before it has been reviewed and approved by our pharmacist. To cancel, please contact us immediately at the details provided on our website.

Once a prescription has been issued and your medication has been dispensed or dispatched, we are unable to accept returns or offer refunds for prescription medications, in line with UK pharmacy regulations and patient safety requirements.

If your order is declined by our prescriber, a full refund will be issued within 5 to 10 working days. If you believe an error has occurred, please contact us and we will investigate promptly.

7. Medical Disclaimer

Our services are not a substitute for face-to-face medical care. If you experience a medical emergency, contact 999 or attend your nearest A&E immediately. For urgent but non-emergency health concerns, contact NHS 111.

Weight loss medications carry risks and side effects. Our prescribers will assess suitability based on the information you provide, but you are responsible for disclosing all relevant medical history, current medications, and allergies accurately. We accept no liability for harm arising from information you have withheld or misrepresented.

8. Data and Privacy

We process your personal and health data in accordance with the UK General Data Protection Regulation (UK GDPR) and our Privacy Policy. We aim to respond to all data-related enquiries within 48 hours. A copy of our Privacy Policy is available on our website.

9. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from your use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Changes to These Terms

We reserve the right to update these Terms of Service at any time. The current version will always be available on our website. Continued use of our services following any update constitutes acceptance of the revised terms.

11. Contact Us

If you have any questions regarding these terms or our services, please contact us via the details available on our website. We are committed to responding promptly and professionally.