Privacy Policy

Last updated: 23 July 2026

Pharmacy Weight Loss Easington | GPhC Registration No. 9012511 | Last Updated: July 2026

Pharmacy Weight Loss Easington is committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use, and safeguard your information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Pharmacy Weight Loss Easington is a GPhC-registered online pharmacy weight loss clinic serving patients in Easington, UK. We are the data controller responsible for your personal information. Our GPhC registration number is 9012511.

2. Data We Collect

To provide safe and effective pharmacy services, we may collect the following information:

• Personal details: Full name, date of birth, gender, address, and contact information
• Health information: Medical history, current medications, weight, BMI, and relevant clinical data required for weight loss consultations
• Payment information: Billing details processed securely through our payment provider
• Prescription data: Details of any prescriptions issued or requested through our service
• Technical data: IP address, browser type, and website usage information collected automatically when you visit our site

3. How We Use Your Data

We use your personal information for the following purposes:

• To assess your suitability for weight loss treatments and provide appropriate clinical advice
• To process and fulfil your orders, with delivery within 1 working day once approved by our pharmacist
• To communicate with you regarding your treatment, prescription status, or account
• To maintain accurate medical records as required by pharmacy regulations
• To comply with our legal and regulatory obligations as a GPhC-registered pharmacy
• To improve our services and ensure patient safety

Our lawful bases for processing include contract performance, legal obligation, and the provision of healthcare (special category data). We will not use your data for automated decision-making that significantly affects you without human pharmacist review.

4. Cookies

Our website uses cookies to enhance your browsing experience and help our site function correctly. Cookies are small text files placed on your device when you visit our site.

We use the following types of cookies:

• Essential cookies: Necessary for the website to operate properly
• Analytics cookies: Help us understand how visitors use our site so we can improve it
• Functional cookies: Remember your preferences to personalise your experience

You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website.

5. Third-Party Sharing

We may share your information with carefully selected third parties where necessary:

• Prescribers and clinical partners: For the purpose of issuing prescriptions and ensuring safe treatment
• Delivery providers: To fulfil and dispatch your orders securely
• Payment processors: To handle transactions safely and securely
• IT and platform providers: Who support the technical operation of our service
• Regulatory bodies: Including the GPhC or other authorities where we are legally required to disclose information

We do not sell your personal data to any third party. All third parties we work with are required to handle your data in compliance with UK GDPR.

6. Data Retention

We retain your personal and medical records for a minimum of 8 years in line with NHS and pharmacy regulatory guidance. After this period, data is securely deleted or anonymised.

7. Data Security

We take the security of your personal data seriously. We use appropriate technical and organisational measures, including encryption and secure servers, to protect your information from unauthorised access, loss, or disclosure.

8. Your Privacy Rights

Under UK GDPR, you have rights in relation to your personal data, including the right to access the information we hold about you, request corrections, ask for your data to be deleted where applicable, and object to or restrict certain types of processing. You may also request that we transfer your data to another provider in a portable format. To exercise any of these rights, please contact us directly using the details below and we will respond promptly.

9. Contact Us

If you have any questions about this privacy policy, how we handle your data, or wish to exercise your rights, please contact us:

Pharmacy Weight Loss Easington
Email: info@pharmacyweightloss.co.uk
Phone: (+44) 116 4646009

We aim to respond to all data-related enquiries within 48 hours.